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Data protection

Responsible for data processing is:


Email: info(at)viagu(.)de

We are pleased that you are interested in our website. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Data processing for contact and customer communication

2.1 User Account

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a user account, we will use your data for the purpose of opening a user account by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the user account. After your user account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit which we inform you in this statement.

2.2 Contacting Us

We collect personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact and you cannot send the contact without providing this information. Which data is collected can be seen from the respective input forms. We use the data you provide to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR.

After your customer request has been fully processed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR, unless you expressly consent to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

3. Cookies and Other Technologies

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. preference settings on the website). These technologies collect and process the IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about your preferences). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can use the links below to find out how you can manage (including deactivate) cookies in the most important browsers:

Chrome browsers:

Internet explorer:

Mozilla Firefox:


4. Contact options and your rights

4.1 Your Rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;

pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;

pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required

to exercise the right to freedom of expression and information;

to comply with a legal obligation;

for reasons of public interest or

is required to assert, exercise or defend legal claims;

according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as

the accuracy of the data is contested by you;

the processing is unlawful but you oppose its erasure;

we no longer need the data, but you need them to assert, exercise or defend legal claims or

you have lodged an objection to the processing in accordance with Art. 21 GDPR;

pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

4.2 Contact Options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.